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Documenting Resident Violations Webinar
Tuesday, March 14, 2023, 11:00 AM - 12:30 PM MST
Category: Events

AHMA Member: $99     Non-Members: $139
Trainer: Heather Wezensky

In this webinar, participants will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff and corporate level property management staff.

Topics covered in this Webinar:

  • Hoarding
  • Resident harassment/bullying
  • Assistive animal and pet infractions
  • Unauthorized residents
  • Damages found during inspections
  • Non-payment of rent
  • Repayment agreements
  • What to say (and what not to say) when documenting infractions