Foundations of Affordable Housing Property Management Series
Instructor: Jamila Burleson-Goshon
This five-part training series provides a practical foundation for affordable housing property management, focusing on how core programs, compliance requirements, and day-to-day operations fit together. Designed for new hires and cross-training, the series helps staff understand the why behind the rules so they can apply requirements correctly, reduce errors, and work more confidently across HUD, LIHTC, HOME, and layered properties.
Participants will learn how program rules, operational practices, and consistent documentation work together to support successful affordable housing communities. 
Each 90-minute session builds essential knowledge and skills needed for consistent, compliant, and professional property management.

Part 2: Leasing & Resident Onboarding Foundations
This session focuses on fair housing in leasing, application processing, required documentation, and move-in practices. Participants will learn how to distinguish eligibility from screening, handle reasonable accommodations, organize files properly, and avoid common leasing-related compliance findings. The session also addresses the importance of setting clear expectations with residents during onboarding, including explaining rent payment procedures and policies early in the leasing process.

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REGISTER FOR PART TWO