Members: $129  Non-Members: $199
Instructor: Amanda Lee Gross

HUD's recent guidance regarding emotional support animals (ESAs) has generated significant questions throughout the affordable housing industry. Housing providers are working to understand what has changed, what has not, and how to appropriately evaluate reasonable accommodation requests while remaining compliant with Fair Housing requirements.

In this practical and timely session, fair housing expert Amanda Lee Gross will break down HUD's latest guidance and discuss how housing providers should approach emotional support animal requests in today's regulatory environment. Participants will explore documentation considerations, common misconceptions, best practices for evaluating requests, and strategies for balancing compliance obligations with operational realities.

Attendees will leave with a clearer understanding of their responsibilities, greater confidence in handling accommodation requests, and practical tools they can apply immediately at their communities.

This session is ideal for property managers, compliance professionals, regional managers, owners, and others responsible for reviewing or responding to reasonable accommodation requests.

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