Few things can be as time consuming, exasperating, and as expensive as defending a Fair Housing complaint. This basic session will give a general overview of Fair Housing legislation history and will identify the 7 federally protected classes. You will learn how to avoid Fair Housing inconsistencies and pitfalls that are often unintentionally included in advertising, as well as the connection between the Violence Against Woman Act (VAWA) and fair housing. Learn about the most common complaints and how an “innocent comment” can turn into a discrimination complaint. We will also discuss how to be “reasonable” with reasonable accommodation requests while following your company policies and procedures to maintain consistency. Practical communication guidelines and other day-to-day issues that can lead to Fair Housing complaints will be covered.

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