Job Postings To place a job posting, please e-mail the all relevant information to Melanie Labonte at [email protected]. If you have any questions about the process, please feel free to call us at (303) 840-9803.Job Posting Options - MEMBERS:
Job Posting Options - NON-MEMBERS:
RMH-AHMA members will receive one free job posting per year to be used within the year! To learn how to become a member click here.
Current Job PostingsASSISTANT MANAGERPosted: November 17th, 2023 Under the direct supervision of the Residential Property Manager, this position performs a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Duties are assigned in accordance with the office procedures of individual development assigned. Performs managerial and administrative duties. Responsible for front office reception, tenant accounting, and analyzing information and data to create, edit, compile, manipulate, and retrieve files and/or databases and create reports. Processes routine maintenance requests, resolves residents' complaints, and assists Property Manager and other staff as requested by Property Manager. Essential Duties and Responsibilities 1. Assists Property Manager in the preparation of an annual work plan and budget for the development. 2. Coordinates with Property Manager and maintenance staff in maintaining quality control through appropriate unit inspections on unit turnovers. 3. Shows vacancies and other amenities of the property. Assists the Property Manager in maintaining acceptable performance levels as outlined in Housing Authority of the City and County of Denver (DHA) policy manual and HUD regulations in the areas of rent collection, vacancies, lease enforcement, unit maintenance, accounts receivable, and applicable investor requirements. 4. Performs managerial and administrative duties related to the eviction process including but not limited to, testifying in court. 5. Conducts and completes annual and interim re-examinations, housekeeping inspections and preventative maintenance inspections. 6. Assists Property Manager in ensuring that DHA property and premises are maintained at highest standard at all times by using appropriate quality control measures and inspections. 7. Operates office machines and maintains a complex filing system. 8. Performs lease-up, resident orientation, move-outs and executes leases on behalf of DHA as directed by the Property Manager. Ensures that residents understand their rights, obligations and responsibilities under the lease. 9. Must be punctual and timely in meeting all assignments 10. Requires daily attendance and adhering to prescribed scheduled breaks, lunch and periodic meetings. 11. Maintains confidentiality. 12. Explains to residents work order procedures, the proper use of unit facilities, appliances, fixtures, and equipment. 13. Performs other duties as assigned and qualified to perform. Minimum Educational Requirements High school diploma College degree in business management, marketing, or related field preferred. Minimum Experience Requirements Experience with leasing affordable and/or market rate multifamily rental housing. Two (2) years of clerical experience supporting affordable and/or mixed income properties or equivalent. Human Services experience helpful. Education/Experience Equivalency A combination of appropriate education and experience may be substituted for the minimum qualifications. Licenses and/or Certifications Valid Colorado driver license. Maintain driving record in accordance with the Personnel Policy. Low Income Housing Tax Credit (LIHTC) certification required within six (6) months of hire. Certified Occupancy Specialist or equivalent certification required within six (6) months of hire. Must possess Rent Calculation Certification. Accommodations: Ability to adjust vision to bring objects into focus. Mental Demands Mathematical Reasoning Memorization Oral comprehension Written Comprehension Interpretation (policies, procedures, or practices) Adheres to all federal, state and local laws and regulations and DHA’s policies and procedures. Internal & External Contacts Communicates with other staff frequently to share information and problem-solve. Communicates effectively with applicants, residents, community contacts, etc. Scope of Responsibility Problem Solving Resolves resident and routine problems independently. Makes recommendation on more complex problems and refers to Residential Property Manager. Decision Making Decides day-to-day operation needs relative to community outreach and applicant inquiries. Nature of Supervision Receives minimal direction from supervisor. Employee has general discretion in addressing marketing and leasing requirements within budget guidelines. Resource Responsibility Non-human resources: office equipment, supplies, operating fund, housing units, budget, inventory and furniture. No supervisory responsibility. Working Conditions Stress due to time constraints to perform required and unscheduled responsibilities. Stress due to communicating with applicants seeking affordable housing in immediate need. Position reports to: Residential Property Manager Salary Range: $63,068.13 - $78,797.67 Please submit resumes to:[email protected]
Equal Housing Opportunity – Equal Opportunity Employer
Residential Property ManagerPosted: November 17th, 2023 Professional level position responsible for day-to-day administration, management and operations of assigned residential property(s). Performs a variety of comprehensive administrative, customer service and supervisory tasks tailored to the unique needs of the assigned residential property(s). Works closely with senior HMD staff to develop and implement strategic and business plans for the assigned residential property(s). Plans, administers, allocates and monitors revenue and/or expenditures to ensure cost-effective management of the assigned property(s). Ensures that the physical components and appearance, along with the financial stability, of the assigned property(s) is maintained. Essential Duties and Responsibilities MARKETING: 1. Attracts residents by advertising, obtaining referrals from current residents and other community agencies. Explains advantages of location and services and shows units to prospective clients. 2. Maintains contact with residents to ensure their satisfaction and notifies them of new rules and procedures. 3. Responsible for acquainting new residents with the leasing documents, the community rules, the policies which affect the residents and emergency procedures. 4. Responsible for total leasing efforts and integrated marketing programs of the property to include: successful leasing of units; execution of all associated documentation accompanying the rental agreements; describing rental property and setting appointments; touring property with prospective clients; and general office work. 5. Responsible for effective customer service and communication skills. FINANCIAL: 1. Accomplishes the property’s financial objectives by collecting rents and security deposits; accurately recording the receipt of funds; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances in budgets; minimizing lease vacancies; determining market trends; and initiating corrective measures to meet financial objectives. 2. Responsible for adhering to the Area Median Income (AMI) limits established for the assigned property(s). 3. Depending on the assigned property(s), responsible for implementing the Housing Assistance Payment (HAP) rules and regulations and their application to the property(s). 4. Responsible for the cost efficient operation of the property(s) and responsible for elimination of waste in operating costs. 5. Prepares reports by collecting, analyzing and summarizing data and trends. OPERATIONS: 1. Maintains the assigned property(s) through lease enforcement; inspects vacant units and completes repairs; plans capital needs; installs and maintains security devices; enforces precautionary policies and procedures; and responds to emergencies. Enforces the lease and occupancy policies and procedures by taking action against residents who violate the lease. 2. Plans, organizes and directs the development and implementation of comprehensive residential management and maintenance operating systems. 3. Develops a preventative maintenance program that will ensure that the assigned property(s) is maintained according to the Uniform Physical Conditions Standards. PERSONNEL: 1. Initiates and is responsible for the interview process and selection of staff, promotions, disciplinary actions and terminations. In accordance with Housing Authority of the City and County of Denver (DHA) policies, procedures and applicable local, state and federal law, performs all personnel-related duties regarding supervision of staff including, but not limited to, performance reviews and disciplinary actions. 2. Works with Personnel Services staff to follow personnel policies to ensure accomplishment of DHA’s goals through effective recruitment, selection, training, performance appraisal, recognition and corrective/disciplinary action; maintains effective employee relations and complies with DHA policies and procedures and applicable local, state and federal law. 3. Recruits, develops and retains a diverse workforce for the organization; promotes teamwork, acceptance and productivity among persons exhibiting cultural, ethnic, gender, and other individual differences. 4. Ability to delegate responsibility appropriately and to provide leadership and motivation for a team approach and success of the property. 5. Ensures staff follows departmental policies and procedures and applicable local, state and federal laws and regulations that apply to DHA. 6. Maintains relationships with other departments within DHA, clients in the Community, suppliers, vendors and other professionals. ADMINISTRATIVE: 1. Provides to the senior HMD staff a variety of detailed and summarized reports through desktop auditing related to the operations of the department. Analyzes the reports and provides spreadsheets on the information. 2. Investigates and resolves resident complaints. 3. Responsible for driving to various property locations. 4. Communicates effectively with supervisor and uses proper judgment in keeping supervisor informed about important issues. 5. Responsible for the procurement of services and inventory for the assigned property(s). 6. Establishes goals and objectives of the assigned property(s), identifies required resources and develops plans for carrying out the work and assignments in a timely and efficient manner. Monitors and evaluates progress to ensure that policies and procedures are being implemented and adjusted as necessary to accomplish DHA’s mission. 7. Responsible for complying with Colorado Housing and Finance Authority (CHFA) Annual Management Review of the assigned property(s). 8. Responsible for maintaining a motivated and efficient staff. 9. If required, ensures compliance with Section 42 of the Internal Revenue Code governing Low Income Housing Tax Credit (LIHTC) properties, CHFA monitoring and requirements, investor requirements, and any other applicable laws, rules, regulations, closing documents, and other agreements applicable to the assigned property(s). 10. Must work the days and hours necessary to perform all assigned responsibilities and tasks, including responding to the 24-hour per day paging system. 11. Coordinates with appropriate staff to correct noted deficiencies, and set appropriate course of action or improvement plan. 12. Attends meetings and strategic planning sessions. 13. Attends required training and must pass any exams associated with the training. 14. Performs all other duties as assigned. 15. This list is not intended to be inclusive and may be expanded. Minimum Education Requirements Bachelor’s degree in business, public administration or management. Minimum Experience Requirements Minimum of three (3) years of experience managing residential properties, including demonstrated knowledge of residential real estate management and financial analysis. Education/Experience Equivalency A combination of appropriate education and experience may be substituted for the minimum educational requirements. Licenses and/or Certifications * Must have a professional designation in the field of Real Property Management, Accredited Residential Manager (ARM) certificate from the Institute of Real Estate Management (IREM), Certified Property Manager (CPM) certification, Section 8 Housing Manager (SHM) or equivalent. * Valid Colorado driver’s license and maintains a driving record in accordance with the Personnel Policy. Position Reports To: Chief Operating Officer – Housing Management or designee Salary Range: $84,417.75 - $105,522.21 Please submit resumes to:[email protected] Equal Housing Opportunity – Equal Opportunity Employer
Public Housing LIHTC Compliance OfficerPosted: November 17th, 2023 Under the supervision of the Occupancy Specialist, performs a variety of specialized and/or technical support work that requires detailed knowledge of Affordable Housing, focused on Project-based Section 8, Public Housing and the Low-Income Housing Tax Credit (LIHTC) programs. Makes sure that Managers are fully aware of discrepancies as well as monitoring and assisting that the corrections are done. Assists Residential Property Managers and other staff performing managerial and administrative duties as needed. Essential Duties and Responsibilities 1. Responsible for managing the Public Housing and Multi-family transfer waitlist ensuring approved transfers are entered with the proper preferences and offers by priority. Works with Managers on assigning names and sending letters out when units are refused. 2. Monitors the HUD EIV reports and corrects and/or follows up on discrepancies for late re-certifications, deceased residents, dual subsidy, Social Security errors, date of birth and other personal errors on submitted 50058 in the HUC PIC system. 3. Corrects and/or follows up on Income discrepancy errors from EIV’s Income Verification Tool (IVT) report. 4. Assists properties with heavy months of re-certifications and participates with the lease up of new properties. This includes knowledge of all programs including but not limited to Public Housing, Multifamily and Low Income Housing Tax Credit programs. 5. Assists Residential Property Managers with monitoring and updating CHFA’s website (WCMS) for an assigned LIHTC property (or properties) with current information regarding vacancies, re-certifications, move–ins and move-outs. Monitors the Colorado Housing Finance Authority (CHFA) Web Based Monitoring System (WCMS). 6. Assists to ensure compliance of the eligibility and rent calculation process in Occupancy Department. 7. Assists with the completion of annual certifications as required by the LIHTC program. HSMGMT/509 Public Housing LIHTC Compliance Officer 09-2020 2 9/22/2020 8. Trains and assists Housing Program Specialists, Leasing Agent, Assistant Managers and Residential Property Managers with scanning tenant information into the OnBase (Document Imaging) system. 9. Assists Occupancy Compliance Specialist during lease-up of a new build or rehabbed property. 10. Assists Residential Property Manager with resident orientation, move-outs and executes leases on behalf of the Housing Authority of the City and County of Denver (DHA) as requested by the Residential Property Managers. Ensures that residents understand their rights, obligations and responsibilities under their lease. Orients and trains residents in the proper use of apartment facilities, appliances, fixtures, and equipment. 11. Performs file audits under the supervision of the Occupancy Compliance Specialist. Document findings and assist in corrections as necessary. 12. Provides office coverage with flexible schedule to meet the requirements of both applicants and residents. In conjunction with the Residential Property Managers of Tax Credit Properties, understands and applies LIHTC policies and procedures required by federal regulations for LIHTC properties. 13. Maintains confidentiality. 14. Performs other duties as assigned and qualified to perform. Minimum Educational Requirements High school diploma College degree in business management, marketing, or related field preferred. Minimum Experience Requirements Experience with leasing affordable and/or market rate multifamily rental housing. Two (2) years of clerical experience supporting affordable and/or mixed income properties or equivalent. Human Services experience helpful. Education/Experience Equivalency A combination of appropriate education and experience may be substituted for the minimum qualifications. Licenses and/or Certifications Valid Colorado driver license. Eligibility to drive must be maintained in accordance with the Personnel Policy. Low Income Housing Tax Credit (LIHTC) certification required within six (6) months of hire. Certified Occupancy specialist or Equivalent certification required within six (6) month of hire Must possess Rent Calculation Certification. Internal & External Contacts Communicates with other staff frequently to share information and problem-solve. Communicates effectively with applicants, residents, community contacts, etc. Position reports to: Occupancy Specialist Salary Range: $54,935.62 - $68,667.89 Please submit resumes to:[email protected]
Equal Housing Opportunity – Equal Opportunity Employer
Commercial Portfolio ManagerPosted: November 17th, 2023 Under the supervision of the Director of Housing Management Division (“HMD”), performs professional level responsibilities for the day-to-day administration, management and operations of 1035 Osage Street (“Central Office”) and the Housing Authority of the City and County of Denver (“DHA”) owned properties under the commercial portfolio, including, but not limited to, marketing, commercial leasing and enforcement, commercial lease renewals and other financials including tenant relations and repairs. Independently responds to commercial tenant issues. Coordinates efforts with Real Estate and Procurement Departments for the commercial properties. Supervises support staff in the General Services Department to ensure efficient operation of the commercial portfolio and the Central Office. Essential Duties and Responsibilities 1. Maintains high occupancy of DHA commercial property through active marketing, negotiating leases and is responsible for administering tenant occupancy including providing new tenant with introduction letter outlining emergency contacts, insurance requirements, rent collection procedures, maintenance request procedures and other pertinent tenant information as well as ensuring compliance. 2. Conducts periodic inspections of vacant lots, outdoor common areas, and tenant spaces to ensure compliance with leases and proper upkeep of the property. 3. Ensures that property and lease files are properly maintained and kept up to date in accordance with DHA policy. 4. Manages tenant relations by providing excellent customer service. Responds to tenant problems/requests in a timely and courteous manner and generate work orders directed to vendors and maintenance staff. Follow-up to ensure satisfactory resolution. 5. Maintains contact with commercial tenants to ensure their satisfaction with DHA services. 6. Responds to in-person inquiries from a diverse group of staff, tenants and public and maintains effective customer service. 7. Oversees vendor relations and vendor contracts. 8. Provides support for commercial spaces, over-see needed repairs, vendor management and contracts, tenant communication, vacant lot upkeep and field staff communication. 9. Develops an inspection program that will ensure the assigned properties are maintained according to DHA and/or investor standards. 10. Liaison between HMD and Real Estate regarding commercial spaces including procurement efforts, vendor communication, scheduling property maintenance and repairs and monthly reports. 11. Assists with preparation and management of solicitations for commercial properties; acts as liaison to Procurement Department. 12. Tracks data and prepares weekly and/or monthly reports and department benchmarks. 13. Performs market analysis and research, record keeping and file management to meet projected outcomes of asset management. 14. Ensures assigned work is completed accurately and timely; responds to requests in a prompt and courteous manner; identifies needs of the department and develops appropriate solutions and/or recommendations. 15. Maintains, comprehends and applies, policies and procedures and federal, state, and local regulations that pertain to assigned responsibilities. 16. Supervises and monitors performance of support staff: central office coordinator, building engineer, security guard and Kaleidoscope Community Manager. 17. Manages the central office reception and PBX requirements, as well as administers security control access system/cards for the Central Office. 18. Has oversight of the building systems and contracts for the Central Office including garage system, window system, security patrol and badge system. 19. Supervises and monitors the internal mail and external mail courier service operation for HMD. Internal mail service includes all DHA management sites. 20. Maintains confidentiality. 21. Daily attendance required. 22. Performs other duties as assigned by supervisor. 23. This list is not intended to be inclusive and may be expanded. Minimum Educational Requirements Bachelor’s degree in business, public administration or management. Minimum Experience Requirements Three (3) years of experience managing commercial properties. Two (2) years of supervisory experience. Education/Experience Equivalency A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. Licenses and/or Certifications A valid Colorado driver license is required. Eligibility to drive must be maintained in accordance with the Personnel Policy. Position Reports To: Director – Housing Management Division Salary Range: $84,417.75 - $105.522.21 Please submit resumes to: [email protected] Equal Housing Opportunity – Equal Opportunity Employer
Manager of Maintenance Operations and TrainingPosted: November 17th, 2023 Directs the maintenance and construction activities for all Housing Authority of the City and County of Denver (“DHA”) owned and/or managed residential properties. Has responsibility, authority and accountability for resolving a diverse array of maintenance and quality control issues. Ensures that the maintenance staff maintains properties to the highest standards in the most cost-effective way. Organizes, coordinates, and implements maintenance training programs.
Essential Duties and Responsibilities 1. Performs quality control functions ensuring that DHA receives quality products/services by drafting accurate and complete specifications for procurement solicitations and/or supervising work in accordance with the plans and specifications that have been provided by licensed architects and engineers. 2. Coordinates, discusses and resolves day-to-day issues regarding DHA property maintenance and construction projects by dealing with development managers, maintenance supervisors, contractors, vendors and office staff to determine appropriate solutions, excluding projects managed by Real Estate Development. 3. Conducts or supervises the daily inspections of all public housing and non-HUD housing development sites to ensure adherence to all codes and regulations, including, but not limited to, plans and specifications, Real Estate Assessment Center (REAC), 504 Accessibility requirements and maintenance standards. 4. Participates or supervises the job close outs and final inspections by architects and project managers for acceptance. 5. Prepares change order requests on assigned construction projects. 6. Ensures regular and effective communication to subordinate staff, senior staff, residents and outside agencies regarding status of projects and relevant agency decisions. 7. Provides estimates on proposed scope of work and current work including, but not limited to, materials, number of employees required, timelines and cost; schedules work to be done. 8. Conducts cost analysis reviews of estimates provided for structural, mechanical, and electrical work; makes any necessary changes and recommendations. 9. Conducts fiscal analysis, prepares and presents budget recommendations for each project, and reviews all budget reports for status and accuracy. 10. Ensures efficient fund management and has oversight responsibilities for assigned public, affordable and mixed-income housing developments (i.e., establishes spending limits to stay within budget, authorizes expenditures, and oversees other financial activities related to property maintenance and construction projects). 11. Plans, organizes and directs the development and implementation of comprehensive residential maintenance operating systems; assists Residential Property Managers in developing an annual preventive maintenance work plan for each development. 12. Plans and implements modernization and rehabilitation programs on an on-going basis. 13. Supervises employees who act as agency trainers in a classroom setting or on-the-job training. 14. Develops, designs, and implements new training courses and procedures. 15. Evaluates training/educational programs to appraise the success of the programs in meeting training objectives and recommends revisions or additions when necessary. 16. Designs and implements student progress evaluations, including written tests and practical exams, and adjusts teaching/training methods to accommodate student needs. 17. Remains current with new information and standards to maintain certification as needed. 18. Drives to various off-site locations. 19. Supervises employees of the DHA Fee for Service positions, Support Maintenance and Warehouse. Completes all performance required annual evaluations and promptly addresses personnel issues. 20. Remains current with standards relative to energy efficiency, and green and sustainable construction practices in order to achieve DHA’s strategic goals and objectives, as well as recognition for being an innovative leader in the affordable housing industry. 21. Reviews construction plans and specifications for current and upcoming public, affordable and mixed-income housing developments. 22. Prepares and submits management reports and monthly board reports, attends board and committee meetings and makes presentations as necessary, or as requested. 23. Performs other duties as assigned. 24. This list is not intended to be all inclusive and may be expanded. Minimum Education Requirements * Baccalaureate Degree in Construction Management, Project Management or related field. Minimum Experience Requirements * Ten (10) years construction experience. * Three (3) years experience in the building maintenance trades. * Seven (7) years progressive management experience. Education/Experience Equivalency * A combination of appropriate education and experience may be substituted for the minimum educational requirement.
Licenses and/or Certifications * Class A Contractor License preferred. * A valid Colorado driver license is required. Eligibility to drive must be maintained in accordance with the Personnel Policy.
Working Conditions Frequently works in the field and is exposed to inclement weather. Subject to varying and unpredictable situations and required to visit off-site locations, primarily developments in the field. Position requires work beyond the normal hours of operation. Stress due to some irregular hours, intense and immediate problem resolution, high volume of work, high volume of phone calls and frequent interruptions. Position Reports To: Chief Operating Officer – Housing Management Salary Range: $96,716.51 - $120,895.29 Please submit resumes to: [email protected] Equal Housing Opportunity – Equal Opportunity EmployerAssistant Property Manager
Posted: November 14th, 2023
STARTING SALARY: $23 - $25 per hour STATUS: Full-time POSITION SUMMARY: Assists the Property Manager in effectively managing WellPower residential property portfolio, which includes Section 42 Low-Income Housing Tax Credits, Section 8 Project-Based Vouchers, Section 8 Tenant-Based Vouchers, HUD Section 202 and Section 811, Project-based Section 8, and HUD Property Rental Assistance Contracts (PRAC). Performs all management duties in the absence of the Property Manager. Facilitate the optimum performance of the properties in areas such as leasing, rent collection, recertifications, move-ins/move-outs, resident services, maintenance and compliance with all regulatory agencies and investors. ESSENTIAL JOB FUNCTIONS:
EDUCATION: High school diploma or G.E.D. CERTIFICATIONS:
EXPERIENCE:
SKILLS AND COMPETENCIES:
SUPERVISORY RESPONSIBILITIES: None TYPICAL PHYSICAL DEMANDS: Ability to sit, stand, bend, and reach, operate standard office equipment such as phone, computer, facsimile, copier/printer/scanner, and other business machines. Occasional lifting to 40 lbs. MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone, and a variety of other office/clerical equipment. Please send resumes to [email protected]. Position is open until filled. Equal Opportunity Employer
Assistant Community Manager - Boulder Housing Partners Posted: June 14th, 2023 BOULDER HOUSING PARTNERS POSITION DESCRIPTION POSITION TITLE: Assistant Community Manager STATUS: Non-Exempt DEPARTMENT: Property Management PAY GRADE: 4 OVERALL JOB OBJECTIVE: Under general supervision, the Assistant Community Manager provides support to the property managers for public housing, section 8 project-based, affordable, tax credit, and market rate housing in the City of Boulder. Functions include monitoring age receivables, completing financial reports, marketing planning, monitoring activities related to occupancy, processing and monitoring renewal and recertification paperwork, showing apartments, completing compliance reports, filling in for property manager as needed, and performing property management related duties as required. COMPETENCIES: Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situation and with people who have different styles. Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers. Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty. Self-Knowledge – is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits. Customer Service – Provides exemplary customer to applicants, residents, community partners, and coworkers. DUTIES AND RESPONSIBILITIES: 1. Assist with property management financial processes. This includes the following: • Monitor and post monthly rents for the portfolio • Monitor resident ledgers • Monitor and manage age receivables according to policy • Process demands and ensure rent collection policies are followed • Perform month end review and reporting • Review, monitor, and manage GPRI reports 2. Assist with processing all paperwork and mailings related to recertifications and renewals. This includes the following: • Maintain and create filing and logging systems for first, second and final mailings • Process recertification and send notification of recertification to residents• Mail letters and packets and track return of documents • Review forms for accuracy and completeness. Research and obtain missing information as needed • Organize paperwork and assist as requested • Track traffic, enter data into Yardi software system • Maintain organized resident files 3. Assist with lease-up of vacant units. This includes the following: • Respond to inquiries via telephone and walk ins • Process and maintain waitlists • Manages marketing plan for the properties • Process applications for housing • Conduct landlord references • Conduct background checks • Check files for eligibility criteria • Show available units • Conduct pre-leasing inspections of vacant units to ensure units are in move-in condition 4. Assist with move outs. This includes the following: • Inspect and walk units at move out • Assess charges with maintenance • Assess and complete move out disposition • Process move out file 5. Assist community managers by: • Holding office hours on-site as needed • Posting notices at sites • Filing • Interpreting for Spanish-speaking clients 6. Assist community managers with resident issues, including: • Monitor rent collections and late payment reports • Initiate and follow up on resident payback agreements • Assist with resident issues, requests and communications • Working knowledge of Reasonable Accommodation situations under Section 504 7. Assist with all other paperwork issues, including but not limited to filing, reporting requirements for the various funders and program administrators. 8. Performs related duties as required by management to meet the needs of BHP. 9. Regular, predictable attendance is an essential function of this position. 10. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Is responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment. Generally, duties and responsibilities are listed from most to least critical or time consuming. Boulder Housing Partners is committed to hiring employees who provide good customer service; our employees communicate courteously and responsively and provide effective and efficient service to the public and co-workers. CHAIN OF SUPERVISION: (1) TITLE OF IMMEDIATE SUPERVISORS: Community Manager (2) TITLE(S) OF POSITION(S) OVER WHICH THIS POSITION HAS DIRECT SUPERVISION: N/A MACHINES AND EQUIPMENT USED IN WORK INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Computer, printer, postage machine, telephone, photocopy machine, facsimile machine, and calculator/adding machine. REQUIREMENTS: High school diploma or equivalent. At least two years’ experience in the property management field or similar. Strong organizational experience. Experience with data entry and database management. Ability to accurately verify multiple sources of information and make assessments. Demonstrated ability to communicate with internal and external customers; proven composure in difficult situations; ability to manage and resolve conflict effectively. Attention to detail. Ability to work with diverse populations. Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone. Ability to work independently, take initiative, handle multiple tasks simultaneously, and to assume responsibility for completion of complex workload without close supervision. Acceptable background information, including criminal history. Valid Colorado driver's license and acceptable motor vehicle record. DESIRED QUALIFICATIONS: Experience with housing software, particularly Yardi. Affordable housing and tax credit experience highly preferred. Customer Service experience. Bilingual Spanish/English. WORKING CONDITIONS: Physical Demands: This position works in an office setting. In the office it is primarily sedentary physical work requiring the ability to lift a maximum of 20 pounds; occasional lifting, carrying, walking, bending over (to file) and standing. Extensive data entry. Frequent hand/eye coordination and finger dexterity to operate personal computer, adding machine, and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and customers. Work Environment: Works in clean, comfortable office environment. Non-private office. Equipment Used: Frequently uses standard office equipment including personal computers, adding machine, calculators, printers, shredders, electronic date stamp, fax and copy machines
Compliance Specialist I Posted: June 13th, 2023 WCDA is looking for a Compliance Specialist I. Successful candidate must have knowledge of federal grant management functions, procedures, and concepts. Experience in federal rules and regulations, and an understanding of procurement practices are necessary. Candidates that may fit the role could come from a diverse set of backgrounds, such as; knowledge of the LIHTC (low-income housing tax credit) or HUD HOME space, leasing & property management skills, or other affordable housing industry experience. Must have advanced proficiency in MS Excel and Word. Preferred working skills are attention to detail, strong organizational skills, self-motivation, and public speaking. Min. requirements include 1-2 years relevant work experience, an Associate or Bachelor’s degree preferred, or an equivalent combination of education and experience. This is a full-time position with competitive salary and benefits. Successful completion of credit, background, reference, and checks is required. This position will remain open until filled. For more information visit https://www.wyomingcda.com/careers/ Equal Opportunity Employer ------------------------------------------------------------------------------------------------------------- EEO/AA Equal Opportunity Employer |
